Shipping policy

Shipping Policy

Last Updated: August 11, 2026

At MEIT Shop, we aim to process and deliver your orders as quickly and reliably as possible. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through meitshop.com.

1. Shipping Coverage

MEIT Shop currently delivers orders within Pakistan, subject to product availability and courier service coverage.

Delivery availability may vary depending on the customer's location, product type, package size, and courier service.

If delivery is not available to a particular location, we will contact the customer where possible.

2. Order Processing

Orders are normally processed after the order has been successfully received and, where applicable, payment has been verified.

Orders may require additional processing time during:

  • Weekends and public holidays

  • Sales and promotional periods

  • High-volume order periods

  • Product availability issues

  • Unexpected operational circumstances

We may contact you to confirm your order or delivery details before dispatch, particularly for Cash on Delivery orders.

3. Estimated Delivery Time

Estimated delivery times may vary depending on the delivery location, product availability, courier service, and other circumstances.

As a general estimate:

  • Major cities: approximately 2–5 business days

  • Other areas of Pakistan: approximately 3–7 business days

  • Remote or less accessible areas: delivery may take additional time

These are estimates only and are not guaranteed delivery dates.

The estimated delivery timeframe may also be displayed on the product page, checkout page, order confirmation, or communicated by our customer support team.

4. Shipping Charges

Shipping charges, where applicable, will be displayed during the checkout process or communicated to the customer before the order is dispatched.

Shipping charges may vary depending on:

  • Delivery location

  • Product size and weight

  • Number of products

  • Courier service

  • Special handling requirements

  • Promotional offers

From time to time, MEIT Shop may offer free shipping promotions or reduced shipping charges.

5. Cash on Delivery

Cash on Delivery ("COD") may be available for eligible orders and locations.

Where COD is selected, the customer must pay the full amount due to the courier or delivery representative when the order is delivered.

COD may not be available for every product, location, order value, or customer.

MEIT Shop may contact customers to verify COD orders before dispatch.

Repeated refusal or failure to accept COD orders may result in restrictions on future COD purchases.

6. Order Tracking

Where tracking is available, customers may receive a tracking number or tracking information after their order has been dispatched.

Tracking information may take some time to become active after the courier receives the shipment.

Customers should use the tracking information provided to monitor delivery progress.

7. Delivery Attempts

The courier may make one or more attempts to deliver the order depending on its delivery procedures.

Please ensure that the delivery address and contact information provided during checkout are accurate and that someone is available to receive the package.

If the courier is unable to complete delivery because of:

  • An incorrect or incomplete address

  • An incorrect phone number

  • The customer being unavailable

  • Refusal to accept the shipment

  • Failure to respond to courier calls

  • Other circumstances attributable to the customer

the shipment may be returned to MEIT Shop.

Additional delivery or return-to-origin charges may apply where applicable.

8. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

Please contact MEIT Shop as soon as possible if you need to correct your delivery address or contact details after placing an order.

We will make reasonable efforts to update the information before dispatch, but changes cannot be guaranteed once an order has been handed over to the courier.

MEIT Shop is not responsible for delays, failed deliveries, or additional charges resulting from incorrect information provided by the customer.

9. Delayed Deliveries

Although we work with delivery partners to provide timely delivery, delays can occur.

Possible causes include:

  • Courier operational delays

  • Weather conditions

  • Traffic or transportation disruptions

  • Public holidays

  • Strikes

  • Natural disasters

  • Government restrictions

  • Security conditions

  • Incorrect delivery information

  • High order volumes

  • Other circumstances beyond our reasonable control

If an order is significantly delayed, please contact our customer support team so we can assist with tracking and follow-up.

10. Lost Shipments

If tracking information indicates that a shipment may have been lost or has not been delivered within a reasonable period, please contact MEIT Shop.

We may investigate the shipment with the relevant courier.

Depending on the circumstances and outcome of the investigation, MEIT Shop may arrange a replacement, refund, or another appropriate resolution.

11. Damaged Packages or Products

Customers should inspect the package when receiving the order where reasonably possible.

If a package appears visibly damaged, customers are encouraged to document the condition with photographs or video and contact MEIT Shop promptly.

If the product inside the package is damaged, defective, or otherwise eligible for return, please contact us within 7 days of receiving the order in accordance with our Return & Refund Policy.

We may request photographs, videos, packaging information, or other evidence to investigate the issue.

12. Wrong Product Received

If you receive a product different from the product you ordered, please contact MEIT Shop within 7 days of delivery.

We will review the order and, where the error is confirmed, provide an appropriate resolution in accordance with our Return & Refund Policy.

13. Partial Shipments

In some cases, products from the same order may be shipped separately due to product availability, warehouse location, package size, or courier requirements.

If your order is shipped in multiple packages, you may receive separate tracking information and deliveries.

You will not be considered to have received the complete order until all dispatched items have been delivered, subject to the applicable circumstances.

14. Large, Heavy, or Special Products

Certain products may require special shipping arrangements because of their size, weight, value, fragility, or other handling requirements.

For such products:

  • Delivery charges may differ from standard shipping.

  • Delivery times may be longer.

  • Additional confirmation may be required.

  • Special courier or freight arrangements may be used.

Any applicable additional shipping requirements or charges will be communicated to the customer before dispatch where reasonably possible.

15. International Shipping

MEIT Shop currently focuses on deliveries within Pakistan.

International shipping is not generally available unless specifically stated on the relevant product page or agreed with the customer before purchase.

If international delivery becomes available, additional shipping charges, customs duties, taxes, import requirements, and other applicable costs may be the responsibility of the customer unless otherwise stated.

16. Shipping and Returns

Shipping charges are separate from the product price unless explicitly stated otherwise.

For information about returning an order, please refer to our Return & Refund Policy.

Unless otherwise stated or required by applicable law, customers are responsible for return shipping costs for eligible change-of-mind returns.

17. Delivery Completion

An order is considered delivered when the courier records the shipment as successfully delivered to the address or recipient provided with the order.

If you believe an order has been incorrectly marked as delivered, please contact MEIT Shop as soon as possible so that we can investigate with the relevant delivery provider.

18. Changes to Shipping Policy

MEIT Shop may update this Shipping Policy from time to time to reflect changes to our delivery services, courier partners, operating procedures, or applicable requirements.

The updated policy will be published on this page with a revised "Last Updated" date.

19. Contact Us

If you have questions regarding shipping, delivery, tracking, or an existing order, please contact MEIT Shop through the contact details provided on our website.

MEIT Shop
Lahore, Punjab, Pakistan
Website: meitshop.com